Showing posts with label tmobile. Show all posts
Showing posts with label tmobile. Show all posts

Wednesday, June 22, 2011

Updates- Because Blogger Sucks Today

Okay, seriously I have a great post for you guys put it simply does not have the same value without the pics. But Blogger won't let me add the pics . WTF? any one else having this issue?? So that post is on hold and I'll give you a lil something else so that you won't feel deserted. I'll provide you updates on all my stuff that I just left you hanging with.


My TMobile Saga:  I received my new G2 phone. I am obsessed with it quite honestly. I haven't a clue how to use it properly but GOD! Who knew phones could do so much these days? Yes, I know you did Mike, but who else? I had no clue. I recommend everyone run out and get a smart phone NOW. I heart TMobile again.


My Doctor Drama-  Remember how they called me and said I had Cancer then after 15 minutes of telling me all about it ....whoops wrong person? You don't know? Well click that link because if you have not read it than you will certainly not believe it. Anyhoos, Haven't heard from them since. Not one word. Even though they were supposed to call me two weeks ago for a follow up on my issue that had just been left hanging. I haven't called them either. But it is on my to do list. I just hate dealing with them period. I still pee lots!


My Morning Annoyance- So I bitched about this lady in the shopping center who was really draining me.....after the post she never came back again. I swear she read it. I swear she did. She no longer waves, smiles, stops by, nothing! At first I felt horrible but then I thought " the peace was kinda nice". Today she stopped by???? Weird huh. It was a short awkward visit though. 


Miss Friendly Panties at The Y- I really thought you guys would be more sympathetic to her but you were not. I took your advice but was  gonna wait for her to be rude again. People that are that rude are usually always rude. Then I would complain. Thing is I never saw her again? Not sure if she even works there?


My Mental State- After splitting with the RA, I was concerned about my mental state. I was just so numb. I'm never numb! You guys were so awesome in providing me with insight about that. That is my fav thing about blogging by the way,  blog followers are such a unbiased source of info and advice. I so felt the love in the comments that day. Where things are now? He is now coming around more often than not. I'm not sure if he has no where to go or what his deal is. But he does not have a key so he cannot get in without me and he does leave a couple nights a week. He now pays child support so far every week without fail which is Epic and certainly helps. I'm just living life and instead of including him in it, he fits in where he can get in. I've just decided that since I am not a priority in his life he should not be one in mine. He still constantly disappoints me but, I count on him as little as possible and that helps.


Dollar Tree Biiiatch- I was gonna go by there and make her life hell. But life got busy. Then when I did go, she was not there. Yesterday I went there and she was there but she polite so we'll see.


So I hope you all have enjoyed the updates. Now Blogger----Get your ish together!

Monday, June 13, 2011

Today's Aggravation Is Brought To You By......TMobile

Due to my lack of blogging time, My stories are backing up at an alarming pace. I better get started. Today's drama in Raquel's World will be brought to you by......

I have been with TMobile for about 9 years. I am an awesome customer. How do I know that? They tell me every time I call them and that's why I love them. Until last Friday. See I pay a larger amount for my service b/c I have the "FREE upgrade" plan. The perk of this plan when sold to me was that every two years I get a FREE upgrade. FREE! So while others around me have been purchasing these lovely phones/computers that do all these amazing things I have stuck by my Gravity b/c I knew that in June 2011 I would get a  FREE upgrade. I waited and waited. The phone and customer service has been awesome for me  and I couldn't be happier until about 6 weeks ago when my signal would drop out and then not return for hours! WTF?! 
The most annoying part is it always happened smack in the middle of the time when I need my phone the most from 3p-6p. That is when my kids are home and I am commuting so I need to be reachable. I complained and they said I needed a new sim card. I went to the store and they gave me a new sim card FREE. But the problem remained. Got worse even. I called Tmobile to complain about the signal issue and was told that's because my phone was old?? The problem should subside when I receive a new phone. I was so close to the end of the contract I just dealt with it.
I arrived at the TMobile store two Fridays ago with about $50 in my pocket. That $50 was gonna get me lunch and maybe an accessory for my new phone. I stepped up to the counter explained who I was and gave all the pertinent info and then asked where I should look in the store to be able to utilize my FREE upgrade.
The lovely salesgirl showed me the latest greatest phones that do all this amazing stuff. I explained to her that I would actually not like the latest greatest but just a phone that was better than mine, had a great camera, was Internet accessible, and had a keyboard. After many sales pitches we agreed on the Samsung 2G ( I think) anyways I fell in love with it and grabbed a protective case for it and headed up to check out. The lady punches some ish into the computer and then says "the total today is $245.18." "Oh silly sales girl, you forgot to apply my FREE upgrade." I inform her. "I did" she says. "And the total is $245.18?" I ask. She says "yes." I said to her "you wanna get someone to help you b/c that can't be right?" She said to me "that phone generally cost $299." Okay I say confused. "I gave you your upgrade and it brought the price down significantly." she informs me. Really? I can't tell. I thought the phone was FREE? "No" she says. "Then why do I have a Free upgrade plan?" "Oh we do have 1 free phone and she shows me something that looks similar to this....

I say to her "that is not an Upgrade, that is older than the phone I currently have!" She says "well actually there is no such thing as a FREE Upgrade, it is just an upgrade option, kinda a reduced price." Ummm, no that my dear is called a sale. Not  FREE upgrade. She says "sorry that's all I can do." So now I'm mad. I say "well, no, that is not all you can do. You can cancel my contract now that it is up because I can switch providers and get a updated phone for free and a cheaper service plan or better yet one without a two year commitment." She looks shocked. She hands me a secret card with a number on it and tells me to call the company and tell them I am unhappy and they can cut me a better deal. "Isn't this the company???" I ask. "Well we are limited on site." So that's what I did. 
I got a lovely dude that was very nice and told him the story and how I was disappointed and he said he could help me out. He said "I can get you that phone for free." So after some agreeing to renew my contract for two more years and a bunch of other logistics he set me up with my phone, shipping it out that day and I would have it in 3 days. I did have to pay $118 on the spot but he gave me a $100 credit on my next bill so essentially I paid $18. So I was happy. Within seconds I received a confirmation text that my phone order had been placed and was on the way. The next day I received a text that said my phone was out of stock and I would be notified when it became available to ship. WTH!!! I called TMobile up and asked why did they take my money when there was not a phone in stock? They credited it back and apologized. They could not however tell me when my phone would be in stock and I could not cancel the order because I had already agreed to it and it was  a "pending order". I was not happy. 
Yesterday I got the text that the phone has been shipped. There better not be any issues with it,  the signal, or anything else!
So just be mindful if you get  FREE upgrade it does not necessarily  mean it's FREE.